Back to Home

Privacy Policy

Last Updated: 27 March 2026

1. Overview

This Privacy Policy applies to all services provided by IroxPro, including Managed IT Support and VPN & VPS Hosting (RoxVPN), and to our website. We are committed to protecting your privacy and handling your data responsibly.

2. Information We Collect

a) Account Information

  • Name
  • Email address
  • Contact details (optional)

b) Billing Information

Payment data required to process transactions is handled securely by third-party providers. We do not store full payment details on our servers.

c) Service Data

  • Information provided during support requests
  • Service usage-related data

d) Technical Data (Website Only)

  • IP address, browser type, and device information

Note: this data is used only for analytics and security purposes on our website and does not apply to VPN usage.

No Activity Logs

3. VPN Privacy (RoxVPN)

We do not log your browsing activity, DNS queries, or traffic content.

We do NOT collect or store:

  • Browsing activity or websites visited
  • DNS queries or traffic content
  • Original IP addresses

Limited data we temporarily store:

  • User ID and assigned internal VPN IP address
  • Connection timestamps and last activity time

This data is not linked to browsing activity and is used only to maintain service functionality and prevent abuse.

Device Identification: we collect a device ID to enforce trial limits and manage device limits per account.

4. Data Retention

  • Data is retained only during your active subscription
  • Data is deleted after service expiration
  • We do not retain unnecessary logs

5. Data Sharing

We do not sell or rent your data. We share limited data only with necessary partners to operate our services, such as payment processors and infrastructure providers.

6. Security

VPN connections use secure encryption (WireGuard®). We apply industry-standard security practices and do not store activity logs.

7. Cookies

We use cookies to improve website functionality. You can disable cookies in your browser settings at any time.

8. Your Rights (UK GDPR)

You have the right to access, correct, or request the deletion of your data. To make a request, please contact us via the email below.

9. Consent

By using our services, you agree to the terms outlined in this Privacy Policy.

10. Contact

Email: [email protected]
Website: https://iroxpro.com